Littlewoods Reviews
Littlewoods Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Littlewoods has a 2.7 star rating from 52 reviews, with 44% saying they would recommend. Overall sentiment is mostly neutral; reviewers value privacy, discounts and find prices medium but report frequent delivery, account access and payment issues.
Key Takeaways for Future Customers
- Check recent Littlewoods reviews before ordering and expect mixed experiences with delivery and customer service.
- Keep records of payments and refunds and be ready to follow up if billing or refund problems arise.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service response, locked accounts and login problems affecting payments.
- Frequent delivery failures, missing or damaged parcels and slow returns handling reported by customers.
Positive Feedback
Some customers praise helpful agents, flexible payments and ease of shopping; long‑term customers still report satisfactory orders and problem resolutions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Littlewoods has a 2.7 star rating from 52 reviews, with 44% saying they would recommend. Overall sentiment is mostly neutral; reviewers value privacy, discounts and find prices medium but report frequent delivery, account access and payment issues.
Key Takeaways for Future Customers
- Check recent Littlewoods reviews before ordering and expect mixed experiences with delivery and customer service.
- Keep records of payments and refunds and be ready to follow up if billing or refund problems arise.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service response, locked accounts and login problems affecting payments.
- Frequent delivery failures, missing or damaged parcels and slow returns handling reported by customers.
Positive Feedback
Some customers praise helpful agents, flexible payments and ease of shopping; long‑term customers still report satisfactory orders and problem resolutions.
Media from reviews
Tipton, Sandwell
Havnt received parcel but have had one now
Was out stock in end they sent anouther one got it now was very nice about it and polite would spk again
User's recommendation: Brilliant
Chatham, Medway
Faulty gas cooker
Carbon dioxide alarm keeps going off. Been told it's the oven triggering it off.
So I believe maybe I have a faulty cooker delivered and fitted by you. Please help.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out off my account for five dys still cant get into my account im not good on emai they should cater for us older pep
- - I'm not good with emails and can't access my account.
- - I need more help for older customers and I don't have my account number.
Im no good on emails im getting fed up now i need to get into my account surely they have to take more help with older customers ive tried to het through i havent got my account number i cant help anyone else all i want to be back online for my account
User's recommendation: To older generation be careful with
My delivery was in piece what can l do
When Yoda delivered my parcel, they put it in a safe place. I've only just found it, and it is in small pieces.
Preferred solution: Have a new one
Change delivery address
Already done survey/feedback stating all good. No complaints so no need for YOU to bother me any further.
Change delivery address
- - I had trouble changing the delivery address that came up automatically.
- - I had to use Address Book to add a new address, and the agent explained it.
All fine.
I got in a muddle changing delivery address when mine came up automatically I didn't think it was obvious but maybe just me but had to click on Address Book then add new address.
This was fully, simply & patiently talked through by lady taking my call.
User's recommendation: Customer service fine. Online ordering iffy for a 74 yr old.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad customer service
- - Long-time customer asked to move a payment date and was told it is not possible.
- - Agent hung up when asked to speak to someone higher.
I am a Littlewoods customer for more than 20 years. I very rare call customer service but I called the customer service now to ask if I could move my payment date by a few days.
They keep changing the payment date to a way I don't understand. This month I had a payment due on the 3rd and another on the 30th the same month. The person I spoke to, said straight away without thinking 'no I can not change the payment date' and when I asked to speak to someone higher than her or to make a complain, she hung up on me. Totally unprofessional and rude.
Not how you treat loyal customers. Littlewoods is not anymore what it used to be. They keep employing unprofessional people with no proper training.
I will pay off my bill and will close my account with them.Try to avoid Littlewoods if possible. There are other brands with better offers and customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have changed my email address
Hi, my name is John Corbett Butler. My date of birth is 10 December 1971.
My address is 9 Heathfield, Mortimer, Reading, RG7 3SN. I have changed my email address; could you please update my account?
- Easy shopping
Preferred solution: My account details
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
- - Applied online; Littlewoods offered a job.
- - Deposits required to withdraw salary; 1600 pounds and 1250 USDT; seeking refund.
I contacted Littlewoods, but unfortunately I am not getting a response from them. I would like to get back at least the £1600 deposit I paid
https://www.littlewoodsng.top/#/I applied on an online job search site. Littlewoods contacted me and offered me a job. I accepted the job and started working online. The colleague who trained me was nice and helpful.
I was wondering why I had to deposit USDT to be able to withdraw my salary. On the 3rd day I had to deposit 1600 pounds in USDT, I was promised that I would be able to withdraw my salary along with the deposit. Unfortunately, this did not happen. I had to deposit 1250 USDT to be able to withdraw it.
Since I refused to make this deposit, they supposedly put my money on hold. I have no more money, I can't pay my bills. I want my money back.
I feel like I've been scammed. I have recorded every conversation with the colleague and customer service, as well as the payment
Preferred solution: Full refund
Awful
- - I couldn't complete a payment last month.
- - I now have £40 in charges I won't pay.
- - I've been with the company for 27 years and can't speak to anyone.
I want to talk to someone around my attempts to make a payment last month but was unable too now I have £40 worth of charges that I will not be paying. I have been with this company for over 27 years and now you cant even speak to someone to discuss.
User's recommendation: Do not buy from here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuery payments
- - User wants monthly payments and what's owed per item.
- - TV was for daughter for granddaughter's bedroom; the app doesn't show owed amounts.
Can you please tell me how much my monthly payments are for each item? I would like to know what's owed for what, and how much is owed on each item.
The TV was for my daughter for our granddaughter's bedroom, but it doesn't tell me on the app what's owed and how much I need to pay each month for each item. Kind regards, Nicola.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDISTRAUGHT DEAF DISCRIMINATION
- - Account locked for security, blocking payment.
- - No notice or contact options for deaf customers.
- - Cannot pay without access; resets fail.
Littlewoods complaint to Shop Direct legal team. I haven't used my Littlewoods Shop Direct account for approximately one week.
My payment is due today. I tried to pay, only to find my account locked due to security. I can't even remember if I've ever been through this before. I am deaf, which the company is aware of as I've mentioned several times.
I'm absolutely distraught and panicked about making payment due today. I find it extraordinary that absolutely no contact was made to me via Littlewoods prior to today to advise this would happen, giving me notice to find a hearing person to assist, and absolutely disgusted it's done on the day my payment is due. To increase profits? I tried 20/30 times with the 'Forgot Password' form, after the first one, it stated email sent in the last 15 mins.
No email received. So I tried again and again. The only email received was to state the account was locked due to suspicious activity. I have nobody to call on my behalf.
There is absolutely no acceptance of deaf people. I've been trying for 2hrs. You cannot make payment unless signed in. You cannot contact the company as no customer service email is provided.
Everything I tried, sent me in circles and offers absolutely no contact details so a deaf customer can contact Shop Direct to rectify the blocked account. I WAS NOT BORN DEAF!!! So I don't know if any tricks to get around this are available. The company has made me feel absolutely that I'm a waste of space in this world because I'm not perfect, I'm broken and Shop Direct has no time for broken people but they are a great way to increase profits.
I HAVE NO WAY OF PAYING MY ACCOUNT WITHOUT ACCESS TO MY ACCOUNT!!! It's highly discriminatory. I have had to research the internet to come across this site: Pissed off Littlewoods customer. I can only pray that I'm at the right site and dealt with by somebody with understanding.
I HAVE NO WAY OF PAYING MY ACCOUNT WITHOUT ACCESS TO MY ACCOUNT!!! It's highly discriminatory. I have had to research the internet to come across this site: Pissed off Littlewoods customer. I can only pray that I'm at the right site and dealt with by somebody with understanding.
At midnight Littlewoods will charge for a missed payment, WHICH IS NOT MISSED JUST NO TOOLS AVAILABLE TO MAKE IT!!! I DO NOT USE INTERNET BANKING FOR TWO REASONS. THEY ALSO REQUIRE A PHONE CALL WHICH I CAN'T MAKE. SECONDLY, I DON'T KNOW HOW TO DO IT ONLINE, I CAN ONLY JUDGE ON PAST MEMORIES BEFORE I WENT DEAF.
BEFORE INTERNET BANKING!!! I AM BEGGING FOR ASSISTANCE!!!
Preferred solution: Late payment/over limit charge refund. I couldn’t speak on phone, deaf. Got no help on app you have to be signed in theyd blocked it. They refuse to acknowledge my head office complaints. I WILL FORWARD TO FINANCIAL SERVICES AUTHORITY
User's recommendation: DO NOT DEAL WITH THIS COMPANY IF YOU HAVE A DISABILITY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get through on phone to make a payment
When I ph no it's comming up suspended spam and I need to make a payment. It has not done that before and I am a little concerned
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have no issue with Littlewoods, I being a customer for 30 years.
I meant All not Alk, a mistype...
As above, they are selling very good products, and their customer service and returns service are faultless.
- Alk
Preferred solution: I would like to place an order.
User's recommendation: Littlewoods a good Mail Order Catalogue
Absolutely ***
No one took the call Littlewoods is absolutely terrible approved for a account order denied then payed with card full payment denied Absolutely ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA payment needs refunded
i paidd into a wrong account but littlewoods still have it sitting into their account.i am still wwaiting on a call???
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